Re: S20 Ultra doesn't connect calls first time

BSB1 · ‎18-03-2020

Received S20 Ultra and have noticed that if I call a contact or new number, it disconnects before even a first ring. I then have to do it again in order to connect with the other number. Is there a solution to this?

MI5 · ‎18-03-2020

@BSB1

There are some problems with voice calls at the moment which are being looked into.

https://community.o2.co.uk/t5/Discussions-and-Feedback/Problems-on-o2-network/m-p/1303336#M113412

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

BSB1 · ‎18-03-2020

Thanks for the reply but I'm not sure this is connected. I have problems when contacting landlines and mobiles of any network but only on the first try.

JascaDucato · ‎18-03-2020

I'm encountering a similar issue on my S20+ (only tested over WiFi Calling so far). I've also not made it through a single call without it cutting out at some point, which necessitates a call back.

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S20 Ultra doesn't connect calls first time

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