on 27-09-2014 13:41
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on 27-09-2014 13:41
My HTC One M7 shows a pink colour on camera shots taken in low light. I understand this is a hardware issue.
Will O2 take responsibility for repairing the phone (still under contract) or will I have to go to HTC?
Will O2 issue a temporary phone when my phone is away?
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on 27-09-2014 13:45
O2 will repair it under warranty although I prefer to deal with the manufacturers direct.
Any loan phone from O2 will be a basic phone and there is a returnable £25 deposit.
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on 27-09-2014 13:45
O2 will repair it under warranty although I prefer to deal with the manufacturers direct.
Any loan phone from O2 will be a basic phone and there is a returnable £25 deposit.
27-09-2014 13:46 - edited 27-09-2014 13:49
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27-09-2014 13:46 - edited 27-09-2014 13:49
It would also depend if they had a loan phone in too ref O2.
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27-09-2014 14:45 - edited 27-09-2014 14:46
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27-09-2014 14:45 - edited 27-09-2014 14:46
As it is a common fault with that model, either of the repair route options should be able to sort it without too much bother....
Meanwhile you can try changing to 200 or 400 iso in camera settings which should fix it.
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