Solved: Phone

Pipstop78 · ‎05-04-2022

All ready been on to the 02/shop about my phone and when someone phones I can hear them but they can't hear me any suggestions much appreciated thanks you on how to fix it on Motorola

MI5 · ‎05-04-2022

@Pipstop78

If you have a case on it, try removing it.

Also try on loudspeaker to see if any different.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎05-04-2022

Hi @Pipstop78

It sounds as if your microphone may be blocked. Check it out and gently use a toothpick to see if you can move any dirt etc. Same thing happened to me and when I removed some fluff, it worked fine.

Best of luck x

Veritas Numquam Perit

MI5 · ‎05-04-2022

@Pipstop78

If you have a case on it, try removing it.

Also try on loudspeaker to see if any different.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Pipstop78 · ‎05-04-2022

Thank you so much your advice is much appreciated

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