@QuantumQ
If the order has not been approved, O2 won't have your money.
It is held by your bank as a pending transaction and will be returned to you in a few days if the order does not progress.
You need to ask your bank to return the funds and you can contact O2 sales to see if there is an issue with the order.
Call them on 0800 081 0255
Thanks
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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