This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Note 4 keeps dropping calls

Anonymous
Not applicable

on ‎27-12-2014 21:51

on ‎27-12-2014 21:51

Hi

 

Decided to upgrade my Note 2 to a Note 4 on Christmas Eve... All looked good until I started to initiate and receive calls.  I get call drop outs with the signal bar never going higher than one bar. Changed the SIM but still have the issue. Anyone had this?

 

Daniel

 

 

Message 1 of 42
10,043 Views
0 Kudos
41 REPLIES 41

Anonymous
Not applicable

on ‎27-12-2014 23:04

on ‎27-12-2014 23:04

SIM replaced today in an O2 shop.
Message 11 of 42
2,837 Views
0 Kudos

Anonymous
Not applicable

on ‎27-12-2014 23:05

on ‎27-12-2014 23:05

Yep will be going on Monday to swap
Message 12 of 42
2,837 Views
0 Kudos

Anonymous
Not applicable

on ‎27-12-2014 23:07

on ‎27-12-2014 23:07

Good call will do tho they did a check on my post code and good 4G coverage in and outdoors
Message 13 of 42
2,837 Views
0 Kudos

Anonymous
Not applicable

on ‎27-12-2014 23:10

on ‎27-12-2014 23:10

That is worrying as the handset must have been OK for a while then the issue we are both having.
Message 14 of 42
2,831 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to Anonymous
  • 127465 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

on ‎27-12-2014 23:11

on ‎27-12-2014 23:11

@Anonymous wrote:
Yep will be going on Monday to swap

Best idea @Anonymous  I wouldn't want to be messing around or waiting any longer. You have had the phone 3 days only so getting a new one asap is the way to go...:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 15 of 42
2,830 Views
0 Kudos

Anonymous
Not applicable

on ‎27-12-2014 23:14

on ‎27-12-2014 23:14

Yes and don't believe anyone who checks the online Coverage Checker and tells you good indoor and outdoor coverage. All across the country the Coverage Checker is wrong but still they won't change it.
Message 16 of 42
2,827 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 151690 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎27-12-2014 23:17

on ‎27-12-2014 23:17

Have you tried your sim in another phone?
It will prove conclusively if it is a phone or O2 signal issue....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 42
2,825 Views
0 Kudos

Anonymous
Not applicable

on ‎27-12-2014 23:18

on ‎27-12-2014 23:18

Er you are misinformed. Other forums seem to have reports of this issue. It is annoying as I have started to personalise the phone.
Message 18 of 42
2,825 Views
0 Kudos

Anonymous
Not applicable

on ‎27-12-2014 23:19

on ‎27-12-2014 23:19

Really - 😞

We'll have to look harder or maybe could you link to one ?
Message 19 of 42
2,824 Views
0 Kudos

Anonymous
Not applicable

on ‎27-12-2014 23:20

on ‎27-12-2014 23:20

Please let us know how you get on with exchanging the phone.
Message 20 of 42
2,822 Views
0 Kudos
Top