Note 4 Internet Problem

Welshydevil74 · ‎29-05-2015

Im having trouble connecting to the internet via wifi. Says im connected to wifi but internet doesnt work. Works fine on my wifes iphone. Haven't changed anything on my phone and dont know where to look to see if there any issues

MI5 · ‎29-05-2015

Forget the connection on your phone and re-make it.

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-05-2015

@MI5 wrote:
Forget the connection on your phone and re-make it.

Would the connecting to data services link be helpful @MI5 ?

Veritas Numquam Perit

MI5 · ‎29-05-2015

Not if I'm understanding the question correctly.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-05-2015

@MI5 wrote:
Not if I'm understanding the question correctly.....?

OK (says she...backing away from the mic)

Veritas Numquam Perit

Welshydevil74 · ‎29-05-2015

Connecting via my data works fine. Just forgot the wifi and reconnected but still the same 😕

MI5 · ‎29-05-2015

Reboot the router ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-05-2015

@MI5 wrote:
Reboot the router ?

I was going to say that (even though I had 'backed away') but the OP says his wifes iPhone is working fine?

So would the router be the problem? #just asking

Veritas Numquam Perit

Welshydevil74 · ‎29-05-2015

Yep. Done that a few times

viridis · ‎29-05-2015

Could be if it's throwing an error on a particular ip address.
As mi5 has said is first things I'd do.

O2

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