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Note 3 - Scuffed bezel

Anonymous
Not applicable

Hello

 

I upgraded to a Note 3 last week and after getting home I noticed that there was a slight scuff mark on the right hand side of the device, right on top of the bezel, no amount of polishing with a lense cloth is getting rid of it. It's not the protective sticker either.

 

I've done a bit of Googling and I'm not the only one with this issue but it's not widespread either, I'm in two minds about trying to do something about it as I don't want the replacement to be worse but at the same time it's a brand new phone.

 

If I asked O2 to replace it would they laugh in my face or replace it?

 

I have insurance with them if it makes a difference.

 

Thanks

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MI5
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True but I guess you go so far and then have to stick to your principles....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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