20-08-2020 15:40 - edited 20-08-2020 15:47
Update... I havent received my despatch email, but my order tracking page is showing despatched with the tracking number for UK mail.
Tracking now showing on DHL:
Your parcel 3140*******8 has been collected: 20/08/2020
Text message from DHL... although I had the way it always gets delivered next day but DHL always says 72hrs... so in my case, it will be delivered tomorrow but tracking says Monday 24th
on 20-08-2020 17:36
Dispatch emails usually go out in the evenings so don't give up hope yet.
20-08-2020 17:43 - edited 20-08-2020 17:44
@jonsie Yeah, Im still expecting an email as my tariff hasnt changed yet either and was speaking to O2 and they said the 'Workflow' is still in progress, so Im guessing the workflow sends the emails when tariff changes etc has completed...
@John090780 dont give up hope... I preordered the S20 Ultra and never got notified at all, and it arrived at the door on launch day... DHL didnt even send a text message for that one either....
on 20-08-2020 19:57
I'd suggest logging into the DPD app with the same email 02 have for you. Might show up already