No mobile signal at home

[Anonymous]

I have recently moved house but I can't seem to get a mobile signal in my new home. Can you advise me what to do please?

[jonsie · Accepted solution]

Is this just inside your home or is in the surrounding locality too? Try cleaning your sim card and rebooting the phone.

Check your postcode here for local mast issues : O2 Service Status

If you are on contract, consider downloading TuGo which allows calls and texts over your home wifi.

O2 | O2 TU Go

[Anonymous]

Hi.

Jonsie's got most of this covered.

If I can add if your not a pay monthly customer then what's app and viber are viable alternatives.

Also sometimes swapping your sim for a new one can help just in case your sim is at fault. A blank can be picked up at any O2 shop for free and they will do the swap in store for you. Or have one posted and perform the swap yourself.

http://swapmysim.o2.co.uk

If you can try your sim in another phone just to rule out the phone your using is not at issue.

If your a business customer then O2 do offer a boost box option.

Hope all settles for you.