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Nexus 4 v 4.4.2 Internet and MMS settings

Anonymous
Not applicable

on ‎30-01-2014 10:48

on ‎30-01-2014 10:48

Morning all

 

Please can someone help me with the settings for internet and mms on the Nexus 4 Android version 4.4.2.

 

O2 chat guru's keep supplying me with some that don't work.  I found some more on one of these boards that allowed by MMS to work but still no internet.

 

I'll be very grateful of any help as I'm getting no where fast!

 

Thanks

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Anonymous
Not applicable
In response to Anonymous

on ‎30-01-2014 11:21

on ‎30-01-2014 11:21

Not at the min but the internet works fine on wifi.

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Anonymous
Not applicable
In response to Anonymous

on ‎30-01-2014 11:23

on ‎30-01-2014 11:23

Ok, so no 3G or anything showing next to the signal bars.

 

Very weird indeed.

 

What is your monthly data allowance?

 

Possibly try calling O2 to have your account checked.

 

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MI5
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In response to Anonymous
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on ‎30-01-2014 11:26

on ‎30-01-2014 11:26

Is the O2 apn selected with a green dot)?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to Anonymous

on ‎30-01-2014 11:28

on ‎30-01-2014 11:28

No the signal bar doesn't show anything about 3G.

 

I've just upgraged to 500mb a month and haven't used any yet.

 

I'll get my account checked out.  Thanks for your help.

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Anonymous
Not applicable
In response to MI5

on ‎30-01-2014 11:28

on ‎30-01-2014 11:28

Yeah O2 Mobile Web is selected.

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Anonymous
Not applicable
In response to Anonymous

on ‎30-01-2014 11:44

on ‎30-01-2014 11:44

Are you on pay monthly or pay as you go?

 

Maybe because you just upgraded to higher allowance it's activating or something...

 

Not much help. Sorry.

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MI5
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‎30-01-2014 11:49 - edited ‎30-01-2014 11:50

‎30-01-2014 11:49 - edited ‎30-01-2014 11:50

It should still show the connection though even if the data wasn't active.
If apn is selected and data turned on I can only assume the handset id faulty in some way....?

Are calls and texts working OK...?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

‎30-01-2014 11:51 - edited ‎30-01-2014 11:56

‎30-01-2014 11:51 - edited ‎30-01-2014 11:56

Thanks for that Rich.

 

Does sound like there might be a fault with the handset.

 

How long you had the phone for?

 

If less than 14 days, maybe take it in as faulty and have it replaced?

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