Solved: Micro to nano sim

Anonymous · ‎20-05-2017

Hi

I've just bought a Galaxy S7 edge which uses a nano sim, but my previous phone is an S4 which uses a micro sim. Do i need a new sized sim card sending to me?

MI5 · ‎20-05-2017

Check if you can push out a smaller piece of the sim first.
If not you can either call customer service on 202 or pop into your local o2 store.
They will give you a free sim and swap your number for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-05-2017

Check if you can push out a smaller piece of the sim first.
If not you can either call customer service on 202 or pop into your local o2 store.
They will give you a free sim and swap your number for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎20-05-2017

If you get customer service to send one in the post, you will need to activate it here when it arrives
http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-05-2017

thanks for your help

MI5 · ‎20-05-2017

No problem mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎30-05-2017

Hello @Anonymous, welcome to the community!

And thanks @MI5 for the help!

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

O2

Micro to nano sim

Wifi calling on Samsung bought from Argos?

Forgotten pass code

Pixel 8a - Thoughts?

Lost stolen

VoLTE / 4G calling not available (Sony Xperia 1ii)