Solved: Micro to nano sim

Anonymous · ‎20-05-2017

Hi

I've just bought a Galaxy S7 edge which uses a nano sim, but my previous phone is an S4 which uses a micro sim. Do i need a new sized sim card sending to me?

MI5 · ‎20-05-2017

Check if you can push out a smaller piece of the sim first.
If not you can either call customer service on 202 or pop into your local o2 store.
They will give you a free sim and swap your number for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-05-2017

Check if you can push out a smaller piece of the sim first.
If not you can either call customer service on 202 or pop into your local o2 store.
They will give you a free sim and swap your number for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎20-05-2017

If you get customer service to send one in the post, you will need to activate it here when it arrives
http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎20-05-2017

thanks for your help

MI5 · ‎20-05-2017

No problem mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MercedesS · ‎30-05-2017

Hello @Anonymous, welcome to the community!

And thanks @MI5 for the help!

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