Lost Phone

[Anonymous]

I lost my phone at the weekend and need a new sim card sent to me my phone number is [Removed].

[Removed]

I would like to keep my current number please but will need the current sim de-activated and a new one issued for the same number. You can call me on [Removed] which is my works number. I have little or no acces to the internet for now and a phone call is the best way to contact me.

Thanks,

John

[Bambino · Accepted solution]

@Anonymous  You need to speak to customer service. http://www.o2.co.uk/contactus

I have requested your personal details and numbers be removed. This is a public forum which anyone can access.

Edit: Please also take a look at his guide if you gain internet access: https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1023990

[MI5]

You will be liable for any calls made on your sim if you haven't reported it within 24 hours of the loss.
I suggest you find a way to contact o2 asap or you could potentially be facing a very big bill that you will have to pay.