LG Nexus 5X dead

Sandsollom · ‎25-03-2020

Hi

Nexus 5X completely dead. Died at the end of a phone call, so I turned it off. On restart just shows 'Google' on the screen for 5 seconds then goes blank again. Now doesn't even do that now. I've tried a soft reboot (got the reboot screen but no further) but that's done nothing. Can't get to that screen now either. Any ideas out there?

cheers, Dave

MI5 · ‎25-03-2020

@Sandsollom

Try holding the power button whilst plugging phone into charger and continue to hold power for 30 seconds or until it boots up.

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Sandsollom · ‎25-03-2020

Thanks MI5 - just tried that but still no response. Tried with power and volume down buttons depressed as well and nothing. I think it's had it ...
Thanks again :-]

MI5 · ‎25-03-2020

Sounds like it's a gonna mate 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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