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on 05-08-2021 20:49
Oh good people out there , help a 47 year old in distress, my 3 week old Samsung galaxy s20 fe won't charge , have tried soft reset , new charger and cable , speaking nicely etc . It will start to charge then 30 seconds later stop charging.. any ideas please .
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05-08-2021 21:11 - edited 05-08-2021 21:12
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05-08-2021 21:11 - edited 05-08-2021 21:12
You need to contact O2
Call 202 from your mobile or 0344 809 0202
If you have no access to a phone then use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
If it's faulty you can return it within 30 days https://www.o2.co.uk/help/device-and-sim-support/returning-your-devicehttps://www.o2.co.uk/help/devi...
Veritas Numquam Perit
- 128386 Posts
- 835 Topics
- 7592 Solutions
05-08-2021 21:11 - edited 05-08-2021 21:12
- Mark as New
- Bookmark
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05-08-2021 21:11 - edited 05-08-2021 21:12
You need to contact O2
Call 202 from your mobile or 0344 809 0202
If you have no access to a phone then use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
If it's faulty you can return it within 30 days https://www.o2.co.uk/help/device-and-sim-support/returning-your-devicehttps://www.o2.co.uk/help/devi...
Veritas Numquam Perit