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Level 1: Joiner
Posts: 2
Registered: ‎22-04-2020

HTC Desire 520 SIM swiych

Will a Samsung s10e acccept the SIM from my HTC ? 

 

Mike

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Posts: 100,381
Topics: 546
Solutions: 12,753
Registered: ‎04-04-2012

Re: HTC Desire 520 SIM swiych

@Beekeeper 

The S10e needs a nano SIM. 

If your HTC is old it may be using a micro SIM.

You can check if the middle can be pushed out to make it smaller or order a new SIM from customer service Guide: Coronavirus Community Help and Support 

If you already have a nano SIM, just switch it to the new phone. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎22-04-2020

Re: HTC Desire 520 SIM swiych

Hi MI5 tks for your earlier reply. I do need a nano SIM, but I canot find a way to ask O2 for one. None of the menus take me to where I can ask 'I need a nano SIM on my current number how does it happen ?'

Can you shed any light on this dark process, tks.

 

Beekeeper

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Level 46: Trendy
Posts: 5,591
Registered: ‎26-03-2014

Re: HTC Desire 520 SIM swiych

When you get to the automated options, choose the either the lost or fraud option.
When you get through to someone, explain that your sim needs replacing and they will send you a new one.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Posts: 100,381
Topics: 546
Solutions: 12,753
Registered: ‎04-04-2012

Re: HTC Desire 520 SIM swiych

@Beekeeper 

Upgrades should be working as normal so I would choose that option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)