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Galaxy watch active LTE

Jeet
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on ‎10-06-2020 11:17

on ‎10-06-2020 11:17

Hi,

I've recently bought Galaxy watch active 2 LTE and want to use this feature and spoken with couple of advisors on customer service. How do I connect this on lte as I'm currently using galaxy Note 8. Seems like it is possible on iphone xs to galaxy active 2
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gmarkj
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on ‎10-06-2020 12:18

on ‎10-06-2020 12:18

o2 don't offer an esim service for any watches apart from the apple ones.
the only way to get access is to tether it to a phone via bt...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Jeet
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on ‎13-06-2020 06:59

on ‎13-06-2020 06:59

If it follows same principle of scanning qr code why cant that be applied for Samsung Note 8 and Active 2 watch
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MI5
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on ‎13-06-2020 09:16

on ‎13-06-2020 09:16

@Jeet 

It's device dependant and down to whether O2 have tested and approved them on their systems.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Lichly
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on ‎31-10-2020 16:56

on ‎31-10-2020 16:56

These are the phone listed on o2 site they say work with Galaxy 3 LTE and Active 2 LTE

 

A20, A20e, A40, A40s, A41, A50, A50s, A51, A6 2019, A70, A71, A9 2019, A90 5G, Galaxy Fold 5G, Galaxy Z Flip, Galaxy S8, Galaxy S8+, Galaxy S9, Galaxy S9+, Galaxy S10e, Galaxy S10, Galaxy S10+, Galaxy S10 5G, Galaxy S20, Galaxy S20 +, Galaxy S20 Ultra, Galaxy Note 10, Galaxy Note 10 5G, Galaxy Note 10+, Galaxy Note 10+ 5G, Galaxy Note 20, Galaxy Note 20+, Galaxy Note 20 Ultra, Xcover 4s.

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