Galaxy note jelly bean problem mobile data not working

[Anonymous]

Hi, i did the update to jelly bean that i got earlier in the day on my note 1. everything seems ok except my mobile data has now stopped working. ive tried turning it on and off and restarting the phone. Ive also gone into mobile networks and clicked on the o2 network which says im registered on the network.

Any ideas?

[Rycal · Accepted solution]

Is the APN still there?

[MI5]

Make sure the box at the top of the mobile networks page is ticked to say use "mobile data". Then open the access point names tab and make sure you have a green dot next to "o2 mobile web". Just touch the circle to activate it. If all this fails, whilst still in access point names, press menu then choose "reset settings" then select o2 mobile web after choosing your payg or contract tariff from the pop up menu. You might need to restart the phone after resetting the apn's.