Solved: Galaxy Note won't connect to O2

Anonymous · ‎03-01-2013

I have bought an unlocked Galaxy Note. I have taken my sim card out of my iPhone 3GS and installed it in the Note. The note knows there is a sim card in, but I can't get it to connect o the O2 network.

Help

Cheers

Dom

MI5 · ‎03-01-2013

Contact the seller for a refund.... It's not sounding good for the handset I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-01-2013

Calls and or data? Was it the same size sim or did you cut it down?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-01-2013

Calls and data and texts. When I go to Networks and select O2, it says can't connect. When I put sim card back in iPhone 3GS, it connects to O2 straight away and calls/texts are all fine.

Dom

MI5 · ‎03-01-2013

Where did the Note come from...?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-01-2013

Are you certain it's unlocked?

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎03-01-2013

Dial *#7465625# if anything pops up saying "on" it means phone is network locked. If all are "off" it sounds like a dodgy ebay purchase that may be blocked. (hopefully not).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-01-2013

eBay. The seller old blocked unlocked and all networks show when I search. When I select O2 or select network automatically, it says it can't connect.

Dom

MI5 · ‎03-01-2013

I won't if its barred - Did you check the lock status as above?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-01-2013

Dialled the number and all are 'off'

MI5 · ‎03-01-2013

Contact the seller for a refund.... It's not sounding good for the handset I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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