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Anonymous
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Galaxy Note won't connect to O2

[ Edited ]

I have bought an unlocked Galaxy Note. I have taken my sim card out of my iPhone 3GS and installed it in the Note. The note knows there is a sim card in, but I can't get it to connect o the O2 network.

 

Help

 

 

Cheers

Dom

Posts: 89,228
Topics: 536
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Registered: ‎04-04-2012

Re: Galaxy Note won't connect to O2

Calls and or data? Was it the same size sim or did you cut it down?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Galaxy Note won't connect to O2

Calls and data and texts. When I go to Networks and select O2, it says can't connect. When I put sim card back in iPhone 3GS, it connects to O2 straight away and calls/texts are all fine.

 

Dom

Posts: 89,228
Topics: 536
Solutions: 11,631
Registered: ‎04-04-2012

Re: Galaxy Note won't connect to O2

Where did the Note come from...?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 71,809
Topics: 549
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Registered: ‎04-01-2009

Re: Galaxy Note won't connect to O2

Are you certain it's unlocked?

Posts: 89,228
Topics: 536
Solutions: 11,631
Registered: ‎04-04-2012

Re: Galaxy Note won't connect to O2

Dial *#7465625# if anything pops up saying "on" it means phone is network locked. If all are "off" it sounds like a dodgy ebay purchase that may be blocked. (hopefully not).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Galaxy Note won't connect to O2

eBay. The seller old blocked unlocked and all networks show when I search. When I select O2 or select network automatically, it says it can't connect.

 

Dom

Posts: 89,228
Topics: 536
Solutions: 11,631
Registered: ‎04-04-2012

Re: Galaxy Note won't connect to O2

I won't if its barred - Did you check the lock status as above?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Galaxy Note won't connect to O2

Dialled the number and all are 'off'

Posts: 89,228
Topics: 536
Solutions: 11,631
Registered: ‎04-04-2012

Re: Galaxy Note won't connect to O2

Contact the seller for a refund.... It's not sounding good for the handset I'm afraid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)