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Galaxy Note won't connect to O2

Anonymous
Not applicable

I have bought an unlocked Galaxy Note. I have taken my sim card out of my iPhone 3GS and installed it in the Note. The note knows there is a sim card in, but I can't get it to connect o the O2 network.

 

Help

 

 

Cheers

Dom

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MI5
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Contact the seller for a refund.... It's not sounding good for the handset I'm afraid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Calls and or data? Was it the same size sim or did you cut it down?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 11
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Anonymous
Not applicable

Calls and data and texts. When I go to Networks and select O2, it says can't connect. When I put sim card back in iPhone 3GS, it connects to O2 straight away and calls/texts are all fine.

 

Dom

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MI5
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Where did the Note come from...?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 11
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jonsie
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MI5
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Dial *#7465625# if anything pops up saying "on" it means phone is network locked. If all are "off" it sounds like a dodgy ebay purchase that may be blocked. (hopefully not).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 11
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Anonymous
Not applicable

eBay. The seller old blocked unlocked and all networks show when I search. When I select O2 or select network automatically, it says it can't connect.

 

Dom

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MI5
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I won't if its barred - Did you check the lock status as above?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 11
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Anonymous
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Dialled the number and all are 'off'

Message 9 of 11
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MI5
Level 94: Supreme
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Registered:
Contact the seller for a refund.... It's not sounding good for the handset I'm afraid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 11
4,191 Views