cancel
Showing results for 
Search instead for 
Did you mean: 

GALAXY ACE KEEPS CUTTING OUT HALF WAY THREW CALLS

Anonymous
Not applicable

Galaxy ace...... For the past 2 weeks I have been having problems with my new samsung galaxy ace, I can be in the middle of a phone call then the phone makes a gurgling/bubbling sound and then cuts of the phone call, it sounds like the phone is under water for about 10 seconds, it did it 2 times this morning, once yesterday but it was fine the day before etc.  It does not doing this every phone call I make but it is happening a lot any ideas???????

Message 1 of 5
6,066 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151704 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Can happen when the signal drops out. If it doesn't do it when in a very strong signal area it will just be the signal in your location. You can try switching 3G off and just use 2G, that usually helps in low signal areas.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 5 of 5
6,005 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 151704 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Possibly a network issue. Is it always the same location or to the same person?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
6,038 Views

jonsie
Level 94: Supreme
  • 95585 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

If it happens in other areas it could well be hardware related in which case you can return it to Samsung for warranty repairs.

Message 3 of 5
6,036 Views

Anonymous
Not applicable
Yes it seems to happen in or around the same area, is the bubbling noise normal then?.
Message 4 of 5
6,014 Views

MI5
Level 94: Supreme
  • 151704 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Can happen when the signal drops out. If it doesn't do it when in a very strong signal area it will just be the signal in your location. You can try switching 3G off and just use 2G, that usually helps in low signal areas.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
6,006 Views