Solved: Firmware Update Pay & Go by mistake

swebby · ‎21-03-2020

Hello, after S8 and S8+ firmware updates, I selected O2 Pay & Go by mistake, when both are on Oay Monthly contracts. Is this a problem? If yes, how can I change to Pay Monthly?
Many thanks

S8+, Galaxy Tab S 8.4, Chromebook.

MI5 · ‎21-03-2020

@swebby

You might find the data apn incorrect.

If so, change to the settings here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

There's nothing else likely to be effected.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

swebby · ‎21-03-2020

Typo, s/n Pay Monthly

S8+, Galaxy Tab S 8.4, Chromebook.

MI5 · ‎21-03-2020

@swebby

You might find the data apn incorrect.

If so, change to the settings here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

There's nothing else likely to be effected.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

swebby · ‎22-03-2020

I followed link and chose "Reset to default", which presented option to choose Pay & Go or Pay Monthly, which has solved my problem.
Thanks 🙂

S8+, Galaxy Tab S 8.4, Chromebook.

MI5 · ‎22-03-2020

Good news

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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