Factory reset

Pipstop78 · ‎25-03-2025

Ever since I've done a factory reset on my phone everything seems to have gone funny I've just put a new screen protector on my phone and clicking on things it takes ages and half the time I loose things . Games are taking ages to download I don't no what's wrong with my phone any help much appreciated thank you

MI5 · ‎25-03-2025

@Pipstop78

When did you do the reset?

If you have a lot of data backed up it will be downloading back to the phone and can take a few days to do as it runs in the background.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Pipstop78 · ‎25-03-2025

Last Thursday by mistake I was fiddling about on it and accidentally touched the factory reset

MI5 · ‎25-03-2025

See if it settles down in the next couple of days.

If not, it may need looking at further.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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