cancel
Showing results for 
Search instead for 
Did you mean: 

Constant Balance Notifications

Anonymous
Not applicable

Hi, I've just switched over to o2 (after terrible serivce from Virgin Mobile) and as soon as I placed in my sim, I recieve notifications with my balance value everytime I send a text message.


I understand this may be of a result of something I've looked over, but any help would be much appreciated. slight_smile

Message 1 of 18
8,845 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Call CS on 4445 and ask them to turn off balance notifications for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 18
8,243 Views
17 REPLIES 17

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Call CS on 4445 and ask them to turn off balance notifications for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 18
8,244 Views

Cleoriff
Level 94: Supreme
  • 127419 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Can't this be done on the phone @MI5?

When I was PAYG I actually liked this function. It was a constant reminder of when I needed to top up...:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 3 of 18
8,237 Views

Anonymous
Not applicable
@Cleoriff, no it can't.

It needs cs to change a setting then update the system, I used to have this on pay as you go with a few different phones & you can't do it yourself
Message 4 of 18
8,233 Views

Cleoriff
  • 127419 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Anonymous wrote:
@Cleoriff, no it can't.

It needs cs to change a setting then update the system, I used to have this on pay as you go with a few different phones & you can't do it yourself

Thanks for that Andrew...every day's a school day tongue (for some of us) LOL

Veritas Numquam Perit

Girl in a jacket
Message 5 of 18
8,230 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
We've suggested previously that it could be something added as an option in My O2 but it's not been implemented as yet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 18
8,226 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Some love and some hate it, it would be good to have in MyO2 for P and G users.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 7 of 18
8,223 Views

Anonymous
Not applicable

It appears that the problem solved itself in the span of 20 minutes or so, but thank you for the help, I'll note it down incase it's needed in future. grin

Message 8 of 18
8,221 Views

Anonymous
Not applicable
@Cleoriff who's Rob?
Message 9 of 18
8,199 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

@Anonymous wrote:

It appears that the problem solved itself in the span of 20 minutes or so, but thank you for the help, I'll note it down incase it's needed in future. grin


Do you mean they have stopped?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 10 of 18
8,195 Views