Colour of the ordered phone

[Anonymous]

Dear Sir or Madam

Yestreday I have ordered HTC Desire 620 phone in Saffron Grey colour. The lady in o2 service told me that online is only available this one colour, but I can receive any coloured phone I want. I would like to receive the white one or completely black. Can you tell me please if it is possible?

Kind regards,

Karson Ho

[Cleoriff · Accepted solution]

This is a customer to customer forum. you aren't speaking to O2 here.

you need to ring O2 via this link

http://www.o2.co.uk/contactus

Or order your phone online via this link

https://www.o2.co.uk/shop

[jonsie]

This is a customer to customer forum so you need to call customer service. 

Contact us

[perksie]

Try phoning your nearest O2 shop and check what they have in stock.

[MI5]

If you have already ordered the phone online you won't be able to change it now.
You will need to return the phone within 14 days and re-order the correct colour you want.