Can't send or receive text message

Anonymous · ‎19-01-2016

Wondering if anyone can help.

For the last few days I am unable to send or receive any text messages on my samsung mini 3 or 4 (not sure which one it is). I can make and receive calls without any problems and when I do make or receive calls, I have full signal bars.

However when the phone is on its home screen, I have no signal bars and if I try and send a text it just sits there saying sending but doesn't.

Thanks in advance for any surgestions.

Sammy

jonsie · ‎19-01-2016

You Check your postcode here : http://status.o2.co.uk

Go into message settings and check the message centre number.

+447802000332 for Pay Monthly
or
+447802092035 for Pay & Go

Try cleaning the sim card and switching the phone off and back on.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎19-01-2016

Hi jonsie.

The link says no probs with o2 and I've tried your other surgestions. Still no joy 😞

MI5 · ‎19-01-2016

Have a look at Adam's help thread here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-01-2016

Any luck after reading Adam's help thread @Anonymous ?

O2

Can't send or receive text message

Wifi calling on Samsung bought from Argos?

Forgotten pass code

Pixel 8a - Thoughts?

Lost stolen

VoLTE / 4G calling not available (Sony Xperia 1ii)