Calling from abroad. Cannot make any calls whilst ...

Anonymous · ‎27-03-2015

Please help. Since an upgrade on my android device I cannot make any outbound calls whilst I am here in Germany. Have tried the faithful off/on again trick and removed and cleaned the sim card. My account is up to date but I cannot make any outbound calls. I can text and recieve calls and use the internet. Really odd. Can anyone help me please?

Anonymous · ‎27-03-2015

Do you have O2 travel enabled?

Have you tried contacting via live chat if you cannot call cs?

http://www.o2.co.uk/international/internationalhub

http://www.o2.co.uk/contactus

MI5 · ‎27-03-2015

Try a manual network search and select from the different networks available.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-03-2015

You could also try using the international format or viceversa for the numbers you are calling.

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