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Bluetooth - an App is required...

Stevielfc76
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I have just got a new S10+ and tried to connect wireless headphones I had previously had connected to S9, I get a message saying "An app is required to use this device" any ideas on how to overcome?

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MI5
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@Stevielfc76 

I'd be surprised if it was required but maybe due to age of the headphones?

You'll need to choose an app that connects bluetooth to A2DP.

Search in Play store for one you like.

https://en.wikipedia.org/wiki/List_of_Bluetooth_profiles

Alternatively, it might be a specific app for your headphones?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:

@Stevielfc76 

I'd be surprised if it was required but maybe due to age of the headphones?

You'll need to choose an app that connects bluetooth to A2DP.

Search in Play store for one you like.

https://en.wikipedia.org/wiki/List_of_Bluetooth_profiles

Alternatively, it might be a specific app for your headphones?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Stevielfc76
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That worked!! Thank you MI5

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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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