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Battery charging

Poppysmum
Level 19: Quirky
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I cant get my Samsumg phone to charge above 92%

 

Can anyone help please ?

 

I turned phone off and on 

 

Googling say take battery out i cant its built in 😂

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Enlli
Level 68: Extraordinaire
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If you go into the Samsung Members App there is a facility to do self checks on the phone. One is to check the health of the battery

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

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Poppysmum
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I dont believe it sent this after struggling since last night and phone now on 94% awkward sod it is 🤣

 

Hope its going to get to 100 now 

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Enlli
Level 68: Extraordinaire
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If you go into the Samsung Members App there is a facility to do self checks on the phone. One is to check the health of the battery

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Poppysmum
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Thank you i will have a look. 

 

Didn't know about this slight_smile

 

Since i posted phone at 100% 

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MI5
Level 94: Supreme
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@Poppysmum 

There is a setting to stop the battery charging fully as this isn't always a good idea to do so.

Check the battery settings in the phone settings menu.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Poppysmum
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Thank you will do this now 

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Poppysmum
Level 19: Quirky
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I am sorted now thanks everyone phone is behaving 

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