Solved: Android 4.3 system upgrade problem

Anonymous · ‎01-11-2013

Since july when the 4.3 system upgrade for my samsung nexus i have had no data connection. Apps that work at my office will not work at home and vice-versa. The update was a sercurity update as far as i can tell but it has totally screwed my phone. Their suggestion is to set it back to defaults settings but i will lose everything on it and I use it for my business so the data is important to me. tried samsung kies but it wouldn't recognise my phone. cant swap my phone till end of january so getting bit pissed. anyone got any suggestions?

Anonymous · ‎01-11-2013

go to settings > more... > mobile networks > access point names press the menu button and reset to default. then it will ask you to select you network (o2- uk for pay monthly or o2 pay and go) and then turn your phone off and on again

View solution in original post

MI5 · ‎01-11-2013

I assume data is working on wifi OK?
Have you sent a text with the word "active" to 2020 to get the cell data settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous · ‎01-11-2013

go to settings > more... > mobile networks > access point names press the menu button and reset to default. then it will ask you to select you network (o2- uk for pay monthly or o2 pay and go) and then turn your phone off and on again

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