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Alcatel tablet refurbished

Anonymous
Not applicable
I need help I have tried putting the sim into the tablet and making a call
To my mobile and it's not working what do I do
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MI5
Level 94: Supreme
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If it’s an o2 data sim that came with the tablet on a refresh contract you will never make calls because o2 don’t enable it on data sims.
Nor can you tether an iPad to it for calls either.
The best you can do, if you have a normal o2 phone contact, is register for and install Tugo on the tablet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 7 of 7
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Anonymous
Not applicable
Please any advice would be great
Message 2 of 7
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MI5
Level 94: Supreme
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Registered:
Is your sim activated?
Try calling customer service to check http://www.o2.co.uk/contactus
If this is an upgrade you can also try your old sim rather than the new one.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
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madasaf1sh
Level 78: King of Kings
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If its the sim that came with the tablet, then voice calls are barred on the sim, as its data only.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 7
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Marjo
Former Staff
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Hello @Anonymous how are you doing this week with your tablet? It would be great to get an update from you in case there's anything else the community could advise you with? Cheers!

Message 5 of 7
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Anonymous
Not applicable
Hi I still can’t make calls on it o2 say the sim is activated I got the accessibility off I reset it so that’s sorted but I was wondering can you tether an iPhone to an android tablet
Message 6 of 7
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MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
If it’s an o2 data sim that came with the tablet on a refresh contract you will never make calls because o2 don’t enable it on data sims.
Nor can you tether an iPad to it for calls either.
The best you can do, if you have a normal o2 phone contact, is register for and install Tugo on the tablet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
3,135 Views