Activating New Microsim

[Anonymous]

Hey guys

I recently bought a Galaxy S4 and O2 sim from an online mobile shop. The problem is that the microsim isn't activated and nowhere on the order form, sim, sim packaging or phone packaging does it have the mobile number and I cant activate it through my old phone because of this. All I have is the order number from the website and the sim serial number.

[Anonymous · Accepted solution]

Call CS (customer services), see contact us link at the foot of this page, make sure you have the sim serial number to hand