Solved: 4G Samsung S7

Anonymous · ‎07-07-2017

Hi,

Since I came back from Europe, I can't connect to the 4G, tried everyting.

The phone seems to use data but I can't connect.

Can you help me?

Thank you

MI5 · ‎07-07-2017

Start off by texting the word Active to 2020.
What else have you tried?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-07-2017

Start off by texting the word Active to 2020.
What else have you tried?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-07-2017

Also try going. To settings mobile and. Manual and auto change network

Marjo · ‎14-07-2017

Hi @Anonymous Did you manage to get the connection fixed?

Anonymous · ‎19-07-2017

Hi all,

Yes all sorted thank you very much !! Have a good day

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