Switch up

[Sai_Kelly]

I was told that when I went online to upgrade my phone I could sign up for the switch up program at the checkout but it never came up. How do I do this?

[madasaf1sh · Accepted solution]

@Sai_Kelly 

You needed to select a Plus Plan, there is no option anymore to add it is a bolt on.. 

If you chose a Plus Plan, Switch Up, will show as a bolt on in myo2

Once the plan and phone is upgraded it can not be added afterwards.

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

[Sai_Kelly]

Thanks, wish they hadn't told me that on the phone and in the shop!