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Suport on X is back
Posted on Virgin VIP area"Yes, we enabled support this morning on our new platform."
Word Association Thread (New)
As the old thread has disappeared off the 'face of the earth', I've started a new thread for those of us who enjoy Off Topic.Along the lines of the previous one, the idea is someone writes a word and the next person adds another word linked to the pr...
Is 5G standalone available on PAYG?
Just wondering if we have access, or is it pay-monthly only? It's switched on in my area, and my device is on the compatibility list, but not sure I'm getting it. Might need to swap my sim to an R15 one, but don't want to bother if it's not even avai...
How do I make a complaint?
Hi,I am wondering how long it takes to get a complaint to O2 acknowledged, or even to get an e-mail receipt about my complaint? The complaint is about the Multisave, and how I had two Virgin Media phone sim’s and phone contracts, which were getting t...
Extending ring time before voicemail
I had mine set to 30 seconds.Since I got VoLTE on my Classic PAYG SIM, Android phone, it has reverted back to the lower default time.The MMI code to change it no longer works. Does anyone know how to alter it?(I'd rather just turn voicemail off, if i...
The Virtual Lounge
Anyone here ? [Please see related discussion about "The Virtual Lounge" here]
Caller ID not enabled
Hi, I've just got a new phone and a physical SIM. Since getting the new phone, CallerID has not been working. I've seen some other customers have had the same issue, so contacted customer support on chat to try and resolve. Having gone through "troub...
Asked for sort code and account number on phone, did I get scammed?
I called O2 on 0344 809 0202 because I was sent an email telling me they were taking payment for my Rolling plan tomorrow that I cancelled. This number was listed on a website as O2's official number which I couldnt find on their website, I tried the...
The "What Are You Listening To Right Now" Thread
I was looking for this all over the place but I couldn't find it! Every forum should have one of these! So, here we go! Billy Talent - Red Flag YOUR TURN!
Latest Guides and Reviews
Voicemail Notification Stuck - How to fix
Hello With thanks to @Decoyaudio, please find the steps below to remove the Network Provider Voicemail notification when stuck. You need to dial 901 and switch your notification method to SMS then swi...
Switch Up - What's involved?
Hello all. After recent discussions and requests i've pulled together this handy guide to cover everything Switch Up Please find some more details below So what is Switch Up? You can swap your current...
eSIM - How to activate
Hello I've noticed over the past few weeks eSIM has become a hot topic on our Community, so I've put together a handy guide that gives our members all the information for everything eSIM related New &...
Apple Watch FAQs & Activation Guide
Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...
