I was going by this definitionIf you don’t top up, add a Bolt On or
carry out any chargeable activity at least once in any six month period,
your O2 Pay As You Go sim card will be disconnected and you’ll lose any
remaining credit on your account.But ...
Thanks mate, the clarification earlier in this thread still states
chargeable activity. I do only use this number for texts but will now
remember to send a call at least every 6 Months. @Dave-O2 has been in
touch and is chasing the lost credit
As a follow up. CS have now reactivated the SIM but without the credit.
I have topped up and the SIM is working again. The CS agent claimed that
sending a text does not qualify as a chargeable activity despite being
charged for it!
I'm in the same boat, my Classic PAYG has gone Emergency calls only and
incoming calls are met with number not recognised. CS said they would
call me back in 10 mins, that was over an hour ago. I've sent a DM to
@Dave-O2 hopefully he can sort me like...