If you believe you're eligible for Volt benefits but can't find or
select the offer in My O2, make sure the address on your O2 account
matches the address on the Virgin Media broadband service account,
whether it's in your name or another resident's ...
Could be the recent overage allowance bolt on that O2 are putting on
customers accounts at the moment due to certain pricing discrepancies,
best to call O2 customer services to confirm that, I believe they sent
out hundreds and thousands of texts reg...