About GrannySmith58

GrannySmith58 · 20-07-2023

Despite regular calling to o2 and messaging with someone through this community chat, I am still waiting for my account to be credited for a returned handset on 9th June. Totally unacceptable , all I get told is form has been completed and sent to ma...

GrannySmith58 · 11-07-2023

At the end of May we ordered a new phone contract for my husband who was moving to O2 from EE. I have been an O2 customer for 20 years with no issues. It took over 2 hours to place the hour, another hour talking to IT department as issues confirming ...

GrannySmith58 · 22-07-2023

I have followed instructions given by O2 when discussing phone issues. Every time I speak to someone I tell them what I am trying to do. People are lovely, it’s the processes that are lacking and you can never get to speak to anyone at a higher level

GrannySmith58 · 22-07-2023

I totally understand, just so frustrating! Thank you

O2

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I am still waiting for my contract to be cancelled

Phone returned 4 weeks ago within cancellation period and still waiting for contract to Be cancelled

Re: I am still waiting for my contract to be cancelled

Re: I am still waiting for my contract to be cancelled