O2

I have a volt extra (cafeyn) and don't know how to access it. 02 are obviously very difficult to contact so I'm hoping someone may be able to help on here.

5 days ago,i renewed my contract with virgin. It was agreed that I have Volt. Whilst taking this I realised I had also been forced to be a.customer of 02.My SIM is still yet to arrive 5 days later and I don't really want the 02 product. Could I have ...