About Hannah4

Hannah4 · 29-03-2020

Hello,I have a Pay As You Go SIM from O2 which was activated and used in the UK before travelling to New Zealand. I have just tried to send a text for the first time from NZ but am unable to do so, and have a notification saying "SIM is not provision...

Hannah4 · 31-03-2020

@MI5 @jonsie I finally got through to O2 customer services - turns out you should phone at exactly 8am when they open the lines, and not a minute later. Looks like my SIM card is damaged after all, as made clear when inserting into a different phone ...

Hannah4 · 31-03-2020

@MI5 Hey MI5! Unfortunately this doesn't seem to have made any difference, have you any further ideas at all? Hannah

Hannah4 · 30-03-2020

@MI5 OK, I'll give it a few hours and see how we go.Thanks again for your help - will let you know if it's solved! Hannah

Hannah4 · 30-03-2020

@MI5 Thanks for your help with this. I have apparently successfully topped up £20 but see no difference at all - any thoughts? My MyO2 requires a confirmation code sent via text so I cannot access that either.It looks like my only way to talk to an O...

Hannah4 · 30-03-2020

@MI5I have the £10 data big bundle sim and last topped up in mid Feb. I was sold this in snow shop in the understanding that the credit lasts 6 months. From what you are saying, this isn't the case?

O2

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PAYG SIM - Not working abroad

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Re: PAYG SIM - Not working abroad

Re: PAYG SIM - Not working abroad