Level 1: Joiner
since ‎23-05-2018

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As I requested an esim pack a few days ago but when opening the letter from o2 they’ve sent a regular physical SIM card. I thought I should’ve received a QR code.
I’m in the o2 refresh stage of my contract. My contract ends in August 2018. I want to move to another company. I’m wondering if I change do I have to pay off the remaining amount of money. Or can I change at no cost.