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What comes in an esim pack?

Iajames
Level 1: Joiner
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As I requested an esim pack a few days ago but when opening the letter from o2 they’ve sent a regular physical SIM card. I thought I should’ve received a QR code.
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MI5
Level 94: Supreme
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@Iajames 

You've been sent the wrong item.

Call again or pop into your local O2 store to get an eSim QR code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120559 Posts
  • 605 Topics
  • 18064 Solutions
Registered:

@Iajames 

You've been sent the wrong item.

Call again or pop into your local O2 store to get an eSim QR code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
170 Views