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O2 Social Media Team
Posts: 1,483
Registered: ‎27-11-2013

O2 Webmail is closing - More info inside

[ Edited ]

If you use an @o2.co.uk email address you were given previously as part of a broadband or mobile phone package, we’re sorry to tell you that this service is soon coming to an end.


Why?
While some people used these free email accounts, the vast majority didn't, and instead have been using popular other email services like Gmail or Outlook (Hotmail) instead. From 7th June 2016, all o2.co.uk email accounts will be closed and you’ll be unable to send or receive emails using your o2.co.uk account from this date.


What about all my emails, attachments and contacts?
We can show you how to transfer your contacts, email addresses and attachments to Gmail and Outlook. Just make sure you move them before your o2.co.uk email account closes on 7th June. Unfortunately, we can’t transfer them to Yahoo! Mail, so you’ll need to set up either a Gmail or Outlook account to move them.

Likewise, if you use your O2 email address as your log-in for any online services, like banking or shopping, you'll need to update those too. Some customers manage their O2 account from their o2.co.uk email address. If you do too, take a look at www.o2.co.uk/myo2 where you can see your balance, check your bill and get the low down on your account any time you like with My O2.

We’ll be in touch again before June 7th, just to remind you of what’s happening. Until then, we hope this won’t cause too much trouble.


Got any questions or concerns?
Please let us know below – we always welcome and appreciate feedback. If you need more help transferring your emails and contacts, feel free to speak to an O2 Guru - Just check out Live Chat here, or pop into one of our shops.

Remember you can find more info on everything mentioned above here on our website


Hi. I'm from the Social Media Team.

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Posts: 102,153
Topics: 550
Registered: ‎04-04-2012

Re: O2 Webmail is closing - More info inside

Thanks Chris, I do hope all users receive an email to inform them as this has probably been the single most complained about issue on the forum for the past couple of years since the Sky migration.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 13,356
Topics: 82
Registered: ‎14-01-2014

Re: O2 Webmail is closing - More info inside

Again?



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Posts: 102,153
Topics: 550
Registered: ‎04-04-2012

Re: O2 Webmail is closing - More info inside

This is the final pull of the plug, as we predicted would happen - Just wait for all the complaints to start coming in again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 13,356
Topics: 82
Registered: ‎14-01-2014

Re: O2 Webmail is closing - More info inside

After being warned xxx amount of times



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Level 67: Unsung hero
Posts: 15,386
Registered: ‎31-03-2010

Re: O2 Webmail is closing - More info inside

£100 says 50 people come to the forum complaining when the plug finally gets pulled, that they weren't told or didn't know.

I DO NOT WORK FOR O2



Funniest-Thread-2
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Anonymous
Posts: 0

Re: O2 Webmail is closing - More info inside

I thought it closed 3 years ago 

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Posts: 88,131
Topics: 738
Registered: ‎14-01-2013

Re: O2 Webmail is closing - More info inside

Oh dear. I can just imagine the furore Shocked

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
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Posts: 80,306
Topics: 573
Registered: ‎04-01-2009

Re: O2 Webmail is closing - More info inside

Oh heck...... bookmark ready for all the complaints! 

We have all been proven to be right though we didn't need the crystal ball. 

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Posts: 80,306
Topics: 573
Registered: ‎04-01-2009

Re: O2 Webmail is closing - More info inside

I think we need a joint statement by David Cameron and Boris Johnson..... mind you,  nobody listens to them anyway Smiley Wink