What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Hello there,I am currently a Virgin Media and O2 customer, and have also activated Volt on our family accounts. I am hoping to ditch Virgin because they are comparatively very expensive now (they used to be the best value), but would be devastated to...
I have a o2 and recent virgin media account but you don't recognise this and won't add on the benefits
Hi. I have ordered a sim only deal with you and expected it to be a 4 gb plan
Hi.Just watched a 45 minute program on prime ang it used 8.79 gb of data the streaming quality was set at 0.14 gb per hour (data saver setting) when I checked my data prime video has used over 50 gig in a couple of weeks I've hardly watched anything ...
I would like to cancel my O2 account with Virgin Media, I have started the process with Virgin Media, they told me to cancel with O2 as well. I thought it was in the same contract..
I have been trying to apply volts to my 02 account as our household is a virgin customer, my husband has this already but I just keep getting a message saying can’t find my data - could you please help thanks Josie
Hi can you help me I was expecting virgin to install broadband today and to then get double data via volt on my O2 sim. virgin are sending a dongle out in the next 3 days but I only have 500mb of data left on my O2 sum now can we get the double data ...
I did not authorise an up grade a double data boost on my account.I got a email saying an order has gone through order number no 26615646 ,please help i am confused.
How can I get my Volt benefit? I am an O2 and Virgin customer. My online account always shows an "oops..." message and suggests to try it later when I want to activate it. It has already happened for weeks.
Yesterday I upgraded my iPhone and when I logged onto my account I noticed 10GB of usage after upgrading my phone…? I thought that was impossible as I hardly use Mobile Data go through my history you can see I don't use it often as I am always using ...
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