What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I have just taken out Virgin Media / O2 Volt package. The offer included 10GB data and the O2 contract schedule clearly states 10GB. However online account only shows 5GB. How can this be rectified?
I've been with both O2 and Virgin for decades. However, I can't add Volt because the website says that Virgin is not available in my area. One of the causes could be that Virgin have my address as Flat A, 69.... but O2 have it as just 69... (O2 addre...
Hi how to I change my volt as my number is registered on my mum’s account, and now I have my own address with my own virgin account
Why can’t I access my VOLT Benifits
So been trying for ages to get my Volt benifits on my O2 account, been with Virgin and O2 for quite a few years.Spent an age on the phone to O2 at the weekend, they found an old address of mine that was linked to my account and fixed that, told me th...
I am complaining that I keep receiving messages from o2, last month I was billed to pay 12 pounds as due, this month I am billed to pay 220 pounds as due.Please I want to state categorically that I am not o2 customer, I have never used any of your se...
When will I get volt extras
I’ve ordered a 100gb SIM card through virgin volt. This was ordered on the 23rd September. I am still to receive the SIM card. Can anyone advise please
I'm still waiting for my speed upgrade.
Hi, I am a virgin media customer and have broadband with them. I was told I could get free bolt ons because of this. How do I link this to my account so I have access to the volt offers?
