Solved: caller id

rd001 · ‎17-01-2024

I transiyioned to O2 from Virgin some months ago and all was well till two weeks ago when caller ID stopped working. Two call to customer service have not resolved the issue

MI5 · ‎17-01-2024

@rd001

You need to ask O2 to apply the CLI presentation bolt on to your account.

Guide: How to find help & contact O2

See this post https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684073#M269234

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

madasaf1sh · ‎17-01-2024

@rd001

You will need to persevere with customer services, as there is no o2 support on this customer to customer community.

it might be worth using the search function, as this question has been asked lots in the past

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎17-01-2024

@rd001

You need to ask O2 to apply the CLI presentation bolt on to your account.

Guide: How to find help & contact O2

See this post https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684073#M269234

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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