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on 17-01-2024 11:13
I transiyioned to O2 from Virgin some months ago and all was well till two weeks ago when caller ID stopped working. Two call to customer service have not resolved the issue
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17-01-2024 11:58 - edited 17-01-2024 11:59
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17-01-2024 11:58 - edited 17-01-2024 11:59
You need to ask O2 to apply the CLI presentation bolt on to your account.
Guide: How to find help & contact O2
See this post https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684073#M269234
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-01-2024 11:29
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on 17-01-2024 11:29
You will need to persevere with customer services, as there is no o2 support on this customer to customer community.
it might be worth using the search function, as this question has been asked lots in the past
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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17-01-2024 11:58 - edited 17-01-2024 11:59
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17-01-2024 11:58 - edited 17-01-2024 11:59
You need to ask O2 to apply the CLI presentation bolt on to your account.
Guide: How to find help & contact O2
See this post https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684073#M269234
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

