upgrade

[Anonymous]

i tried calling O2 and I waited and waited and waited etc. I then tried live chat no reply no reply no reply etc.

I have been with O2 for over 15 years and this is the first time I have needed to contact them.

I think I will change my contract to BT or another provider,  somebody who will actually answer their phone !!.

[jonsie]

Trying to get through lately has proved very difficult for many customers on here. To be honest you would be far better going instore.