cancel
Showing results for 
Search instead for 
Did you mean: 

changing account holder

wizzaj
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

at the noement the registred account holder of the iphone 7 in which i use is that of my mums, but the payment and the registered payment card is of mine ebcause its my phone and i am the one who pays for it, i just got an early upgrade how do i change the account holder from being my mum to being me? 

Message 1 of 3
2,042 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95676 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

In effect you can't. You will need to end that contract and take a new one out in your own name. Even though the bank account details are your own, the name on a contract cannot be changed. Ideally you would have done this when your upgrade was done. The only way now is to pay off the device part of the Refresh contract and then give 30 days notice on the airtime. Then take out a contract in your own name and your mum can arrange the migration of the phone number which at the moment belongs to her.

View solution in original post

Message 2 of 3
2,037 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 95676 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

In effect you can't. You will need to end that contract and take a new one out in your own name. Even though the bank account details are your own, the name on a contract cannot be changed. Ideally you would have done this when your upgrade was done. The only way now is to pay off the device part of the Refresh contract and then give 30 days notice on the airtime. Then take out a contract in your own name and your mum can arrange the migration of the phone number which at the moment belongs to her.

Message 2 of 3
2,038 Views

Bambino
Level 86: Prestigious
  • 24395 Posts
  • 1059 Topics
  • 3819 Solutions
Registered:

@wizzaj In addition to what @jonsie has explained, even though you're paying the bill now, I believe you would also still need to pass a credit check to get a contract in your name as well.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
2,036 Views