Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Why has my bill gone up?

Bill

Hi I hadn't realised that you were taking first payment so soon ,could I add November's onto December and you take 2 payments as don't get any monemoney till the 15th

Delivery

Hi I upgraded yesterday over the phone at the 02 shop it now states it's out for delivery when I asked for click and collect can you help me with this please.

Payment

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Resolved! What happened to my free SmartWatch and my purchase and contract agreement on paper ?

I was waiting the assistant to phone back.. that was two days ago.

Resolved! Travelling to Australia phone use

What cost of using phone in Australia

Resolved! Lost sim card

I've lost my sim card can you get me a replacement

Resolved! Blue light card

How can I register my blue light card the shop was as helpful as toothache

Payment

I can't use 02app or O2 on browser to pay a bill. It keeps saying 'your payment is being processed'. Any suggestions?

Bill payment

Hi , I changed my contract with O2 yesterday afternoon to a sim only deal. I was paying £25.17 a month on a direct debit and this is reducing to £13 a month. Do I need to cancel my existing bank arrangement and arrange a new one or will the existing ...

O2

Forum Posts

Welcome to the Pay Monthly board!

Why has my bill gone up?

Bill

Delivery

Payment

Resolved! What happened to my free SmartWatch and my purchase and contract agreement on paper ?

Resolved! Travelling to Australia phone use

Resolved! Lost sim card

Resolved! Blue light card

Payment

Bill payment

Roaming

Credit

Call forwarding

Cancel account

Leaving contract early and porting number out due ...