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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! Banking details

Hi, is possible to have banking details from o2. Thanks 

Xxx131822 by • Level 1: Joiner
  • 530 Views
  • 2 replies
  • 0 kudos

Resolved! Bungle change

Hello. I now have active the 10£ bundle and I run out of Data. I would like to change for the 20 big bundle. I did it yesterday and it says that I need to wait until 27 of april. Is it possible to activate it today and star using it by today ? Thanks...

Resolved! 6 Months Free Disney+

Please ignore this, I've managed to find the answer now. I've just taken out a 12 month sim only contract with o2 and I was going to select Disney+ for my free extra, but the terms of the deal have me confused.In the terms there's a section that stat...

Lee1976 by • Level 1: Joiner
  • 579 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Why am I being charged for my Disney+ when told was 6months free with my new contract? Also told my bill would be £18 rather than the £36 for the first 6months

Paul86 by • Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel SIM and continue paying for phone?

I spoke with an 02 sales rep and was told it was possible to get a iPhone 13 Pro max on a contract (24 or 36) and if I were to move abroad for work which I may need to after 12 months unfortunately, I would be able to continue paying for my phone and...

ArunD by • Level 1: Joiner
  • 576 Views
  • 2 replies
  • 0 kudos

O2 mistake

O2 don’t own up to their mistakes I advise you never to pay your device plan early because they will penalise you, you’re making me pay twice, I paid April divorce plan early so they counted that as a credit in and are now making me pay it again. I a...

Resolved! Confusion over Travel bolts ons for the US

Hi , I thought my query was relatively simple but after talking to 2 different O2 Advisors( one of which was very rude) this does not seem to be the case , my account shows 2 bolt ons " O2 Travel " and " O2 Travel inclusive" it is my understanding th...

Resolved! Phone unbarring

I reported my phone lost earlier today and have just had it returned how do I have it unblocked

Resolved! New sim

I have just received my new phone but have no sim yet. I have asked for a new one and also want to change the number. When I asked for a new one does this mean I will also get sent a new number

SJP2 by • Level 1: Joiner
  • 349 Views
  • 1 replies
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