Verification?

[Anonymous]

I tried a month back to buy more texts on my account and never received the verification code. As it's now asking for that code before it can impliment them, and I don't have it, how can I get O2 to resend it:? 

Thanks in anticipation people,

A X.

[Anonymous]

Yes, I've noticed, I emailed them a few weeks ago, and am still waiting.

[Anonymous]

So, boys and girls, does anyone here know the actual number I use to text this 'Please send my validation code again' - text? 

[Anonymous]

As I have said previously & jonsie has given you the link, you will need to contact cs

[Anonymous]

This is worse than trying to get a job as a condom salesperson in the Vatican!

[jonsie · Accepted solution]

I've no idea of the number unfortunately, thought you may have it from previous purchases.

Which email address have you tried? This one? Email

If you don't get it sorted using the above link I fear you will have to phone them or send a PM to Toby on the Admin team, I believe he has helped a customer previously with this same problem.

http://community.o2.co.uk/t5/notes/privatenotespage/tab/compose/note-to-user-id/60444

[jonsie]

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@Anonymous wrote:

This is worse than trying to get a job as a condom salesperson in the Vatican!

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[Anonymous]

Thanks Jonsie, at least a little sense at last!

[jonsie]

Let us know how you get on. Good luck.

[Anonymous]

Hi there, did you get it sorted in the end? I have the same problem.

Please heeeeelp

Thanks

[Anonymous]

I'm still on the job! But I admit I lost the will to live for a few days.