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Upgrade problem

tez2
Level 1: Joiner
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on ‎04-10-2023 16:40

on ‎04-10-2023 16:40

order NC21221023 I have just tried to upgrade with payment being made and taken from my account but there is no email confirmation and status says cancelled despite payment being taken

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MI5
Level 94: Supreme
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on ‎04-10-2023 16:44

on ‎04-10-2023 16:44

@tez2 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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